Privacy Policy

Introduction

Welcome to bd89. We are committed to protecting the privacy and personal data of every user who visits, registers with, or plays on our platform. This Privacy Policy explains in clear terms what information we collect, why we collect it, how we use it, and the rights you have in relation to your data.

By accessing or using bd89 — whether through our website at bd89.vin or any related service — you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of the platform immediately.

This policy applies to all users of bd89 based in Bangladesh and internationally. We may update this document periodically to reflect changes in our data practices or applicable regulations. Continued use of the platform following any update constitutes your acceptance of the revised terms.

Information We Collect

We collect several categories of personal information to operate bd89 effectively and to deliver a safe, personalised betting and gaming experience for players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond. The categories of data we may collect include:

• Identity information: full name, date of birth, gender, and a copy of government-issued identification documents required for account verification (KYC).
• Contact information: email address, mobile phone number, and city or district of residence within Bangladesh.
• Financial information: payment method details such as bKash wallet numbers, Nagad account references, Rocket or Upay identifiers, and transaction records. We do not store full card numbers or banking credentials directly.
• Technical information: IP address, browser type and version, device model, operating system, time zone settings (Bangladesh Standard Time, UTC+6), and session logs.
• Behavioural information: pages visited, games played (cricket betting, live casino tables, slots, crash games), deposit and withdrawal history, bonus usage, and in-platform interactions.

We collect this data through registration forms, account activity, payment processing systems, and automated technologies such as cookies and log files. We only collect what is necessary to provide and improve our services.

How We Use Your Information

bd89 uses the personal data we collect for a range of legitimate purposes that are integral to operating a responsible online gaming platform in Bangladesh. Specifically, your information is used to:

• Create and manage your bd89 account, verify your identity, and ensure compliance with our age restriction (21 years and above only).
• Process your deposits and withdrawals through supported payment channels including bKash, Nagad, Rocket, and Upay, and maintain accurate transaction records.
• Deliver and personalise our services — including cricket betting markets, live casino games, slots, and promotional offers — based on your preferences and activity.
• Detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities on the platform.
• Send you service-related communications such as account confirmations, transaction receipts, security alerts, and responsible gaming reminders.
• Improve platform performance, fix technical issues, and develop new features and game categories for our Bangladeshi player base.

Sharing of Your Information

bd89 does not sell or rent your personal data to any third party. We may, however, share limited personal information with trusted partners and service providers who assist us in operating the platform. In all cases, these parties are bound by strict confidentiality obligations and are only permitted to use the data for the specific purpose for which it was disclosed. The circumstances under which we may share data include:

• Payment processors and financial service providers (such as bKash, Nagad, and Rocket gateway operators) who handle transaction verification and fund transfers on our behalf.
• Technology and security partners who provide fraud detection, identity verification (KYC), customer support software, and platform infrastructure services.
• Legal and regulatory authorities when we are required by applicable law, court order, or a legitimate regulatory request to disclose certain information.

We will never share your personal data with unrelated third parties for their own marketing or commercial purposes without your explicit prior consent.

Cookies and Tracking Technologies

bd89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files placed on your device when you visit our website. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire) to maintain your login state, remember your preferences, analyse usage patterns, and ensure security.

You may adjust cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features. We do not use cookies to deliver third-party advertising or to track your activity on external websites.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. For active accounts, your data is retained for the duration of your account existence plus a reasonable period thereafter to allow for dispute resolution and regulatory compliance.

When your account is closed or your data is no longer required for a legitimate purpose, we will securely delete or anonymise your personal information. Certain categories of financial transaction data may be retained for longer periods where mandated by applicable financial regulations.

Your Rights and Choices

As a user of bd89, you have a number of rights with respect to the personal data we hold about you. We are committed to honouring these rights in a timely and transparent manner. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how and why it is being processed.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: also known as the 'right to be forgotten', you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing: you may request that we limit the way we use your data in certain circumstances, for example where you contest the accuracy of the data.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request promptly.

To exercise any of these rights, please contact our support team at the email address provided in this policy. We will respond to all valid requests within a reasonable timeframe, subject to identity verification requirements.

Data Security

bd89 takes the security of your personal data very seriously. We employ a range of technical and organisational security measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure server infrastructure with access controls, and regular security assessments.

While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our protective measures and will notify you promptly in the event of a data breach that affects your personal information.

Third-Party Services

Our platform may contain references to or integrations with third-party services, including payment gateways such as bKash and Nagad, game providers such as Pragmatic Play and Evolution Gaming, and analytics or security service providers. These third parties operate under their own privacy policies and terms of service, and bd89 is not responsible for the data practices of these external parties.

We encourage you to review the privacy policies of any third-party service providers you interact with through our platform. If you have concerns about how a specific third-party partner handles your data, please contact that provider directly or reach out to our support team for guidance.

Age Restriction and Minors

bd89 is strictly an adult-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately. If you are a parent or guardian and believe your child may have provided personal information to bd89, please contact us at [email protected] so we can take immediate action.

Changes to This Privacy Policy

bd89 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational needs, or applicable laws and regulations. When we make material changes to this policy, we will update the effective date at the top of this document and, where appropriate, notify registered users through their account email address.

We encourage you to review this Privacy Policy periodically to stay informed about how bd89 protects your information. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd89 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related enquiries in a transparent and timely manner.

You may reach the bd89 privacy and support team by email at [email protected]. Please include your registered username and a clear description of your enquiry so we can assist you as efficiently as possible.